Publisher of quality media since 1989
Standard Shipping is our default method of fulfilling domestic orders (including military APO addresses). Standard Shipping is either USPS First Class Mail or USPS Media Mail, at the discretion of White-Boucke Productions. Transit time for Standard Shipping in the contiguous 48 States is typically 3-7 business days.
Customers may upgrade to an expedited means (next-day air, express mail, priority mail, etc.) or specify a particular carrier (e.g., FedEx). In this regard, customers should contact White-Boucke Productions by e-mail or telephone (559) 641-5444 to place the order, since these options involve increased shipping charges and possible expedite fees.
White-Boucke is not responsible for items lost or stolen once they have been accepted by the carrier. Customers who want to purchase insurance for shipping should contact us at (559) 641-5444 before placing an order. We record tracking numbers for all packages shipped in the USA.
Any shipped products that are returned to us by the carrier as “undeliverable items” due to an incorrect address being furnished by the customer will be returned to inventory unless the customer pays for the product(s) to be re-shipped to the correct address. If an order is undeliverable due to a labeling error by White-Boucke, the package will be re-shipped at no charge to the customer.
This policy is only in effect for orders placed on our UnDutchables.com and PottyWhispering.net websites. Orders placed via the Amazon.com website are subject to the applicable Amazon.com policy.